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FAQ

Where do auctioned domains originate?​

Answer： Auctioned domains are either: Listed by sellers on our platform, or sourced from partner platforms.

How long do auctions last?​

Answer： Auctions typically run for 3-6 days. Always refer to the displayed:

"Remaining Time"

"Auction End Time"

Note: Duration may change during bidding:

  • Auction ends immediately if the domain is redeemed by its previous holder.

  • Auction extends if a partner platform prolongs its listing period.

  • Within the final 5 minutes, any new bid extends the end time by 5 minutes (repeats until no further bids).

When is the domain delivered after winning?​

Answer： After auction closure, a Waiting Period (typically 27 days) begins.

The domain is delivered to the winner after this period.

How to use the domain after delivery?​

Answer： After delivery, the domain is available in your NamesLink account and can be managed directly.

To point the domain to a website or service, add DNS records in Domain Management > My Domains > Manage > DNS Records. NamesLink provides free DNS resolution for every domain.

Alternatively, you can transfer the domain to another registrar: go to Domain Transfer Out, obtain the transfer code, and complete the transfer at your preferred registrar/platform.

How are bid deposits refunded?​

Answer： A bid deposit is held (frozen) from your balance when you bid.

After auction closes:

  • Non-winners: Deposit automatically released.

  • Winners: Deposit released after full payment of the winning bid.

During auction:

  • You may exit bidding if you are not the highest bidder. Upon exit, deposit immediately released.

Is expedited transfer-out available? How do I use it?​

Answer: Yes. For domains in a "transferring out" status, you can use Expedite Transfer Out:

  1. Click Expedite Transfer Out.
  2. Complete identity verification.
  3. A confirmation email will be sent to your account. Follow the instructions in the email and click the link to confirm the transfer.

Handling Transfer Failures​

Answer: First, verify if your transfer code is within its validity period:

If expired: Retrieve a new transfer code from the platform.

Can transfers be canceled?​

Answer:

-> Yes, until the domain is successfully transferred to the target registrar. Use the "Cancel Transfer" option on the page.

-> No, after successful transfer to the target registrar.